Term Conditions Page
Terms and Conditions
Welcome to the Looksveda website. By accessing or using our website and purchasing our Ayurvedic products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or using any features of our website.
General Terms
Product Availability:
All products listed on the Looksveda website are subject to availability. While we strive to maintain accurate stock levels, there may be instances where a product becomes unavailable after an order has been placed. In such cases, we will notify you promptly and offer a suitable alternative or a full refund.
Product Descriptions:
We take every effort to ensure that the descriptions and images of our products are accurate and up-to-date. However, slight variations in color, design, or packaging may occur due to the nature of Ayurvedic products and ongoing product improvements.
Pricing:
All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes. We reserve the right to change prices without prior notice. In the event of a pricing error, we will notify you before processing your order, allowing you to either proceed with the corrected price or cancel the order.
Ordering and Payment
Order Process:
Once you place an order, you will receive an order confirmation via email. This confirms that we have received your order and are processing it. Orders typically ship within 1-2 business days.
Payment Methods:
We accept a variety of payment methods, including credit cards, debit cards, net banking, and UPI. All payments are processed securely through our payment gateway providers, and your payment information is encrypted for added security.
Cancellation Policy:
Orders can be canceled before shipment. To cancel an order, please contact our support team as soon as possible. If the order has already been shipped, you may still return the product following our return policy.
Shipping and Delivery
Domestic and International Shipping:
For international buyers, orders are shipped and delivered through registered international courier companies and/or international speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only.
Shipping Timeframe:
Orders are shipped within 0-7 days or as per the delivery date agreed upon at the time of order confirmation, subject to the norms of the courier company or postal authorities. Looksveda guarantees to hand over the consignment to the courier company or postal authorities within this timeframe, but is not liable for any delays caused by the courier company or postal authorities.
Delivery Address:
All orders will be delivered to the address provided by the buyer at the time of purchase. It is the buyer's responsibility to ensure that the delivery address is accurate. Delivery of services will be confirmed via the email address specified during registration.
Tracking Your Order:
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment.
Issues with Delivery:
For any issues in utilizing our services or tracking your delivery, please contact our helpdesk.
Use of Website
Acceptable Use:
You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict or inhibit their use of the site.
Prohibited Actions:
You are prohibited from introducing viruses, malware, or any harmful software into our website. Attempting to breach the security of the website or accessing non-public areas is strictly forbidden.
Limitation of Liability
Looksveda shall not be held liable for any damages or losses arising from the use of our products or website. Our liability is limited to the purchase price of the products in question.
Changes to Terms
Looksveda reserves the right to update these terms and conditions at any time. By continuing to use our website, you agree to be bound by any revisions to the terms.
For further information, please contact us at support@looksveda.com.
